Question 1

What is Cart Recovery AI?

Accepted Answer

Cart Recovery AI is a Shopify app that detects every abandoned checkout and uses Claude to write a personalized recovery email or SMS in the merchant's brand voice. Most stores recover 25% or more of their abandoned carts within 7 days.

Question 2

How is this different from Klaviyo or Mailchimp recovery flows?

Accepted Answer

Klaviyo sends the same template to every customer. Cart Recovery AI generates a unique message per cart that references the specific products left behind, addresses the customer by name in the merchant's brand voice, and is timed to when that customer historically opens email. That personalization gap is the difference between ~10% and ~30% recovery rates.

Question 3

How much does it cost?

Accepted Answer

Three plans: Starter $49/month (2,000 recovery cases), Growth $99/month (5,000 cases), Pro $199/month (25,000 cases). Annual billing saves 20%. Prices auto-localize to the visitor's currency.

Question 4

Is it GDPR compliant?

Accepted Answer

Yes. All three mandatory Shopify privacy webhooks are honored, customer email and phone are AES-256-GCM encrypted at rest, PII is redacted from logs and error reports, and tenant data is isolated at every database query.

Question 5

Which platforms are supported?

Accepted Answer

Shopify (App Store install), WooCommerce (WordPress plugin), and self-hosted stores via our SDK. Channels: email by default, SMS opt-in, push notifications opt-in.